Bio: Cheryl Parsons is a registered nurse, long term care administrator, former skilled facility owner, author, long term care consultant, speaker and former informal dispute resolution reviewer. She has over 36 years of combined nursing, administration, ownership and consulting experience in the industry and has received awards in recognition of her accomplishments and dedication to improving long term care. Cheryl speaks passionately about person-centered care and has dedicated a large part of her speaking career to motivating providers at all levels to leave the institutional model behind. She has published two books, “The Core Building Blocks of Quality in LTC,” and “The Crucial Role of Social Services in Long Term Care.” In addition she has prepared and spoken on over 500 seminar programs on various issues which challenge the industry.
Long Term Care Executive Coach , University of Missouri, Sinclair School of Nursing
Bio: Dave Walker, BSE, LNHA has over 44 years of experience in healthcare and has been a licensed Administrator for over 30 years. Since 2012 he has been working for the University of Missouri, Sinclair School of Nursing as their Long Term Care Executive Coach helping equip, motivate, and support Long Term Care Administrators and their support staff to produce better outcomes for the elders of our state. He has compiled a free Survey Readiness Manual to help Administrators and support teams have better survey results (www.nursinghomehelp.org). He assists Administrators with resources, process improvement, survey readiness, plan of correction assistance and audits. His passion is culture change and assists Homes in starting or continuing their culture change journey
Kathleen D. Weissberg
Education Director, Select Rehabilitation
Bio: Kathleen D. Weissberg, OTD, OTR/L, is the education director for Select Rehabilitation. She developed 25+ on-line continuing education courses related to therapy in long-term care. Kathleen is responsible for all posted content, instructor credentialing, site maintenance and record keeping. She conducts live seminars for therapists and nurses including aquatics, dementia, continence improvement, and orthopedics. Kathleen oversees a department of 6 individuals whose responsibilities are to create educational content for employees. Developed leadership plans with each individual and mentoring to achieve goals.
Chief Executive Officer and Founder, Wound Care Plus, LLC
Bio: Martha Kelso is the founder and Chief Executive Officer of Wound Care Plus, LLC (WCP). As a visionary and entrepreneur in the field of mobile medicine, she has operated mobile wound care practices nationwide for many years. She enjoys educating on the art and science of wound healing and how practical solutions apply to healthcare professionals today. Martha enjoys being a positive change in healthcare impacting clients suffering from wounds and skin issues of all etiologies. Martha started her career as a Certified Nurse Aide at the age of 15 in Kansas before moving to Kansas City, MO to attend nursing school. Long Term Care nursing was her first love and her biggest challenge. Martha Kelso’s desire to make healthcare a better place for consumers motivated her desire to form and found Wound Care Plus, LLC. In her early career, she was a wound nurse in long term care and this past experience has committed Martha to educate other fellow wound nurses on regulations and national standards of wound healing thereby empowering the bedside nurse with tools and knowledge. Martha has educated over a thousand nurses since her education efforts began giving nurses a solid base and foundation to excel with their wound care practical application skills. When asked about her career success, Martha Kelso states she believes if every action taken is taken as if your mother was standing next to you, your moral compass will always point North. That concept has taken her through difficult and challenging scenarios throughout her entire career in healthcare as well as a trailblazer in the healthcare industry. Martha Kelso believes practical education paired with dedicated wound specialists make Wound Care Plus the leader in elevating industry standards.
Healthcare Specialist, Graves Menu Maker Foods
Bio: Nichole Burnett is a graduate from the Coordinated Program in Dietetics at Kansas State University and later received her Master’s degree in Leadership Education at the University of Nebraska. She has more than 12 years of foodservice experience as well as being a foodservice director for a long-term care facility. She has over 14 years in both Kansas and Nebraska teaching food preparation, preservation, safety, and nutrition to county residents of all ages. For the past 2 ½ years Nichole has worked in K-12 nutrition, first as the nutrition coordinator at the second largest school district in Kansas and then as a consultant in MO and KS for a NE foodservice distributor. Nichole is currently serving as a Healthcare Specialist for Graves Menu Maker Foods.
Board Coordinator, State of Missouri, Department of Health & Senior Services, Board of Nursing Home Administrators
Bio: Sally McKee is the Board Coordinator for the Missouri Board of Nursing Home Administrators. She is a member of the National Association of Long Term Care Administrator Boards, American College of Health Care Administrators, and the Missouri Local Area Network for Excellence. Sally has over eleven years experience in the Department of Health and Senior Services and over 8 years in the senior services field. She previously worked in the Section for Long Term Care Regulation and was the editor of the “LTC Bulletin” and the “LTC Information Update” list serve. In addition, she worked in the Division of Senior and Disability Services and was the liaison for the Silver Haired Legislature and the Governor’s Advisory Council on Aging.
State Culture Change Coordinator, Missouri Department of Health and Senior Services
Bio: Sam Plaster, serves as State Culture Change Coordinator for Missouri’s long-term care regulatory agency, the Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation. He is a member of the Section’s upper management team and provides Missouri’s long-term care surveyors with culture change training and guidance. He also ensures that culture change is considered in the Section’s decision making by serving as advisor to the Second Business and Exceptions committees and participating in the regulation review process. Sam serves as Regulatory Advisor to Missouri’s culture change coalition, MC5 (Missouri Coalition Celebrating Care Continuum Change), and Regional Representative Coordinator, supporting the 13 MC5 regional groups throughout the state. He provides culture change training and presentations to long-term care stakeholders and shares the latest culture change happenings on the Section’s culture change blog page. Sam is a graduate of Columbia College. He has worked for the State of Missouri for 26 years and has been with the Department of Health and Senior Services for the past twelve. Prior to accepting his current position in 2011, he served as the Section for Long-Term Care Regulation’s Planning and Development Manager, overseeing policy development, state regulation promulgation, surveyor training, and provider information. He has also held positions with the Bureau of Quality Assurance, overseeing investigations related to the in-home care program and the Office of Special Investigations, investigating abuse, neglect, and financial exploitation of Missouri’s elderly and disabled citizens.
Jennifer L. Parham
Registered and Licensed Dietitian , Graves Menu Maker Foods
Bio: Jennifer L. Parham, is a Registered and Licensed Dietitian with Graves Menu Maker Foods Healthcare Team. Jennifer earned her undergraduate degree from Texas Tech University and completed her dietetic internship at the University of Kentucky. She has worked in a variety of nutrition related fields with emphasis in public health and clinical nutrition. Before joining the Healthcare team with Menu Maker Foods, she served as the consulting dietitian for Community Action Resource and Development (C.A.R.D.) Senior Nutrition Program. Jennifer also has a long history with St. John Health System in Tulsa, initially as the Healthy Lifestyles/Fitness-Wellness Dietitian then as the Clinical Nutrition Manager. She conducted weekly, live cooking segments on KOTV Channel 6 news and was a regular guest on KRMG radio’s health segment. Currently, with Graves Menu Maker Foods, Jennifer services customers in the states of Missouri, Kansas, Oklahoma and Arkansas providing valuable tools and resources to promote facility goals, and improve resident satisfaction and outcomes related to food service
Bio: Betsy Reynolds, PharmD, CGP is the Director of Clinical Services at UVANTA Pharmacy – Kansas City. She received her Doctor of Pharmacy degree from the University of Missouri – Kansas City (UMKC) in 2008. Betsy served as the pharmacist-in-charge of a retail pharmacy for eight years where she was involved in providing clinical services including immunizations and Medication Therapy Management (MTM). In 2009, Betsy began consulting for a long-term care facility and her love of consulting began. Betsy was hired by UVANTA Pharmacy in April of 2016 to provide all clinical services. Her role has grown to include exploring transitions of care, immunizations, as well as other clinical services. In addition to nursing facilities, Betsy also provides consulting services to multiple ambulatory surgery centers in the Kansas City metro. She is currently a preceptor for the UMKC School of Pharmacy and an active member of the Missouri Pharmacy Association (MPA).
Sherri L. Robbins
BKD National Health Care Group
Bio: Sherri L. Robbins, BSN, RN, CLNC, RAC-CT. A member of the BKD National Health Care Group, Sherri has more than 20 years of experience, with a focus on long-term care. She performs clinical consulting for health care providers and educates providers on Medicare reimbursement strategies. Sherri has trained numerous skilled nursing facilities as well as swing bed and skilled nursing units on proper minimum data set completion to effectively manage the Medicare program. She does comprehensive follow-up reviews to assist providers in obtaining appropriate Medicare reimbursement. The reviews are focused on patient-centered care and regulation compliance. She is a Certified Legal Nurse Consultant (CLNC) and a licensed nursing home administrator. As a CLNC, Sherri assists attorneys that represent health care providers. Her health care experience includes 10 years as a director of nursing and administrator in a skilled nursing facility. Sherri is a Resident Assessment Coordinator-Certified™ (RAC-CT™) and was previously employed as a licensed practical nurse and certified nurse assistant.
BKD National Health Care Group
Bio: Suzy Harvey,RN-BC, RAC-CT A member of BKD National Health Care Group, Suzy has more than 34 years of experience in health care, with 30 of those years in long-term care. She performs clinical consulting and education for health care providers on Medicare reimbursement strategies. Suzy has trained numerous skilled nursing facilities aswell as swing bed and skilled nursing units on proper completion of the minimumdata set (MDS) to help providers effectively manage their Medicare programs. She performs comprehensive follow-up reviews after the training, which assist providers in improving their Medicare reimbursement as well as focusing on proper patient care and regulation compliance. Suzy’s health care experience includes working as a nursing assistant and emergency medical technician while working toward her nursing degree
Administrator Section , Department of Health and Senior Services
Department of Health and Senior Services