Event Schedule

Monday, May 22
7:00 pm - 9:00 pm 7:00 pm
Tuesday, May 23
8:00 am - 9:00 am 8:00 am
Library room, Lobby Level (second floor)

Breakfast will be at Library room, on the same floor as Azalea room.

9:00 am - 9:10 am 9:00 am
Azalea room, Lobby Level (second floor)

• Marc Berman, CEO & Managing Partner, The Mallett Group & Principal Consultant, Kobie Marketing

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9:10 am - 9:40 am 9:10 am
Azalea room, Lobby Level (second floor)

• Steve Cone, Chief Revenue Officer, American Bar Association 

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9:40 am - 10:10 am 9:40 am
Azalea room, Lobby Level (second floor)

• Doug Rappoport, VP Global Loyalty & Offers, Visa 
• Rob Daniel, Executive Vice President, Bond Brand Loyalty

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10:10 am - 10:40 am 10:10 am
Azalea room, Lobby Level (second floor)
10:40 am - 11:40 am 10:40 am
Azalea room, Lobby Level (second floor)


Moderator
• Rob Grady, Industry Consultant

Panellists:
• Scott Resnick, Director of Loyalty Marketing, JetBlue Airways
• Stephanie Metzner-Paul, VP Membership Rewards & Co-Brand, BJ’s Wholesale Club
• Vicky Radke, S...

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11:40 am - 12:10 pm 11:40 am
Azalea room, Lobby Level (second floor)

• Aaron Frank, CEO, Final

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12:10 pm - 12:40 pm 12:10 pm
Azalea room, Lobby Level (second floor)

• Steve Kietz, President, Inte Q

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12:40 pm - 2:00 pm 12:40 pm
Library room, Lobby Level (second floor).
2:00 pm - 3:00 pm 2:00 pm
Azalea room, Lobby Level (second floor)


Moderator
• Madeleine Anderson, Loyalty Industry Expert (fmr. Senior Loyalty Marketing Executive with British Airways)

Panellists:
• Gail Banchik, Principal, The Arisa Group
• Eric Marks, Payments Practice Leader, West Monroe Par...

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3:00 pm - 3:30 pm 3:00 pm
Azalea room, Lobby Level (second floor)

• Alex Cohen, Founder, Birch Finance

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3:30 pm - 4:00 pm 3:30 pm
Azalea room, Lobby Level (second floor)
4:00 pm - 5:00 pm 4:00 pm
Azalea room, Lobby Level (second floor)

Moderator
• Khary Scott, VP Co-Brand, Capital One

Panellists:
• Guy Cierzan, SVP Client Services, Olson 1 to 1
• Clint Calley, Manager Co-Brand Marketing Southwest Airlines
• Elisabeth Berman, Social Media Consultant & Mi...

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5:00 pm - 5:45 pm 5:00 pm
6:00 pm - 9:00 pm 6:00 pm
Gordon Biersch Brewery Restaurant

Join us for Drinks, Food, Networking & Fun! Separate complimentary registration is required for conference participants.

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Wednesday, May 24
8:30 am - 9:30 am 8:30 am
Library room, Lobby Level (second floor)
9:30 am - 10:00 am 9:30 am
Azalea room, Lobby Level (second floor)

• Gary Leff, Author, View from the Wing & Co-Founder, InsideFlyer

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10:00 am - 10:30 am 10:00 am
Azalea room, Lobby Level (second floor)

Andy Pyper, Sr. Vice President Partner & Product Marketing, MasterCard

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10:30 am - 11:00 am 10:30 am
Azalea room, Lobby Level (second floor)
11:00 am - 12:00 pm 11:00 am
Azalea room, Lobby Level (second floor)

Moderator
• Michael Pool, Director Loyalty - Latin America, Marriott International

Panellists:     
• Justin Ptacnik, Managing Director Partnerships, First Bankcard
• Chris Guido, VP Co-Brand & Private Lab...

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12:00 pm - 12:15 pm 12:00 pm

• Marc Berman, CEO, The Mallett Group and Principal Consultant, Kobie Marketing

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7:00 pm - 8:00 pm 7:00 pm
Atlanta Marriott Buckhead Hotel

(Note: This reception, which will open a separate conference focused on loyalty fraud being held in the Marriott Hotel in Buckhead. Co-Brand Conference participants are welcome to join this complimentary session.)

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