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Client Retention & Growth Strategies During a Crisis
9:00 AM - 9:45 AM
Thu Jan 28, 2021
The Customer Experience

Description

Customer loyalty and retention are keys to business survival during a crisis. Yet, new business is the lifeblood of any organization. How can companies balance obligations to their existing customer base while building new business?

Takeaways:

  • Retaining customers during turbulent times
  • Delivering value beyond products and services
  • Engaging your customers for new business growth
  • Developing new clients on a shoestring budget

Moderator
Janathan Allen Partner, Allen Barron, Inc.

Speakers
Tim Brison SVP, Sony Electronics- Retired
Widney Hawthorne Business Consultant, CoAdvantage
Fred Nasseri President, Unicorn jewelry
Maggie T. Watkins Senior Client Services Director, Womble Bond Dickinson

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