Vice President, Laboratory Services, SSM Health
Linda L. Smith, MHA, MT(ASCP)DLM, is Vice President, Laboratory Services for SSM Health in St. Louis, MO. She has administrative responsibility for laboratory operations in the SSM St. Louis Network’s seven hospital labs and for operations and quality lab consultations throughout the SSM system. Prior to joining SSM, Ms. Smith served as Director of Laboratory Services at GNYHA Services, Inc in New York City, NY and worked with GNYHA’s member labs on operations and contract optimization. She also worked for two years as Director of Laboratory Services at Premier, Inc in Charlotte, NC. She holds an MHA degree from the University of Arkansas in Fayetteville, AR.
Linda is speaking at
What does FutureLab look like? What does your lab need to focus on to be ready to operate in a Clinical Lab 2.0 environment?
In this one-day interactive Summit, strategic planning experts and lab leaders will guide attendees step-by-step through the process of connecting trends to trajectories and developing a competitive roadmap for your diagnostic lab using Clinical Lab 2.0 ideology.
In the morning sessions, we’ll conduct an external scan and learn about the market opportunities and threats facing laboratories, such as new customers, alternative markets and revenue streams, the compliance/legal environment, and non-traditional competition. We’ll also explore emerging FutureLab technology and innovation, such as artificial intelligence and innovation in pathology.
In the afternoon, we’ll do an internal scan. Attendees will learn how to assess their own labs’ strengths and weaknesses to defend against the threats and to maximize the opportunities. And finally, we’ll connect the dots and target specific strategies you need to become a successful FutureLab. You’ll walk away with a practical Clinical Lab 2.0 toolbox to facilitate future planning.
How will hospital laboratories be able to provide quality laboratory service in a healthcare environment that is increasingly subject to disruptive change? With laboratory reimbursement declining to unprecedentedy low levels, how will hospital labs adapt to survive and potentially thrive? How can laboratories manage test utilization to ensure best practice care and operational efficiency? What roles do physician engagement and employee engagement play in developing utilization algorithms to effectively manage expensive genetic/esoteric tests? How can laboratories partner with physicians, hospital executives, and revenue integrity to minimize denials for lab tests and optimize strategies for reimbursement?
Participants will learn about and discuss how recent changes in lab reimbursement can be counteracted through lab productivity optimization, innovation, evidence-based test utilization management; and focused integration of laboratory services into hospital operations.
Case studies, change management techniques, and cost analysis tools will be shared.
Key learning objectives:
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