Chief Examiner Consumer Protection and Financial Literacy, Reserve Bank of Malawi
A transformational financial education and financial inclusion specialist with vast experience in developing and disseminating financial education and awareness programs targeting various audiences, specifically low income and other groups of people with limited access to finance such as small and medium enterprises, women, the youth. She has economically empowered the lives of many low income and other vulnerable groups of people with limited access to finance such as micro, small and medium sized enterprises, rural women, the youth through financial education programs focusing on four core financial literacy messages - financial planning, saving, investing/entrepreneurship, using consumer credit and the value of a clean personal/business credit report. She led the development of Malawi’s National Financial Literacy Strategy, integration of financial education in the National School Curriculum, introduction of rural community financial education program, annual credit awareness week. Madalitso’s work also focusses on ensuring that existing and prospective financial consumers are treated fairly by financial service providers by putting in place the necessary financial consumer protection legal and regulatory frameworks. She led the development of Malawi’s transparency and disclosure regulatory requirements for basic consumer credit, saving, insurance and investment products; complaints resolution framework and fair treatment of financial consumers regulatory requirements. She heads the Consumer Protection and Financial Literacy Division at the Reserve Bank of Malawi where she has been working since 2012. She holds a Masters’ Degree in Education Policy Development and Management from University of Cape Town, South Africa and worked with Malawi’s Ministry of Education before joining the central bank.
Madalitso is speaking at
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