Lois has spent over 30 years in the payroll and human capital management industry. She works for Automatic Data Processing, LLC (ADP), as a Senior Learning Consultant in San Francisco. Lois has held leadership positions in Customer Support and Tax Service. She has led teams and supported clients in the design and delivery of custom learning solutions, including instructor-led training, performance support and virtual learning. Lois is an active member of the American Payroll Association both locally and nationally, and is currently serving as a Vice-president on the American Payroll Association (APA) Board of Directors. She is an APA Meritorious Service Award recipient and was awarded the California Payroll Professional of the Year during the 2015 California Payroll Conference. Lois is an Advisory Board Member for Bloomberg BNA, Inc. (Bureau of National Affairs), Payroll Library and Payroll Administration Guide. Lois is CPP and ADP-CPS certified. Lois enjoys spending time with family, writing and volunteering in her community.