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A Body of Competence: Training for Sustainable Intercultural Competence (15 min.)
3:50 PM - 4:05 PM
Thu Oct 19, 2017
Coast Room


The goal of intercultural training is greater intercultural competence. Intercultural competence is the ability to behave in interculturally appropriate ways. To be competent we have to “do” something (even if that something is nothing). When we go from a lesser degree of competence to a higher degree of competence, we demonstrate new behavior. New behavior requires new neural pathways. We build new neural pathways by practicing new behavior. In other words: to do something different, we have to DO something different! Then, we have to do it again, and again – we have to practice. This session will provide you a roadmap for designing practices that lead to greater intercultural competence.

Heather Robinson
Principal Consultant, Success Across Borders

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