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Jobs Posted on the Whova Community Board of Direct to Consumer Wine Symposium 2022

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Account or Senior Account Executive
Benson Marketing Group
See our website for full description:

Digital and Content Marketing Executive: Account Executive or SAE, depending on experience
Anticipated Hire Date: Winter/Spring 2022
Contact: Jeremy Benson, info@bensonmarketing.com
Full time, Permanent
Office Location: Ideally Napa or Sonoma Counties, greater San Francisco Bay Area, or New York. Hybrid work environment.

Nature & Scope of Position
Tired of working on just one brand?

Join a dynamic team working on multiple wine and spirits brand from around the globe. We’re looking for a self-directed professional interested in actively contributing within a highly collaborate, team environment, expanding skills and, in short, upping their game.

This new position has a primary focus on building brand awareness through social media content and digital marketing and advertising. But as an integrated marketing agency, you’ll work alongside Public Relations pros on multifaceted campaigns that might include virtual events, geo-targeted trade promotions and more. The baseline digital-oriented tasks include creative writing, social media management, ad strategy and execution, creative ideation, reporting, and other responsibilities associated with a marketing position geared to build brand awareness and demand. This is not an entry level position, and some travel may be required.
Link: https://bensonmarketing.com/current-openings/
Wine Club Manager
Fairsing Vineyard
Background:
Fairsing Vineyard is a family-owned vineyard and winery in the Yamhill-Carlton AVA of the Willamette Valley. We are a producer of estate-grown Pinot noir, Chardonnay and Rosé, which we market predominantly direct-to-consumer.

Position Summary:
Fairsing is currently seeking a Wine Club Manager to oversee our wine club and fulfillment with an emphasis on service, sales, and wine club member retention. Primary responsibilities include coordinating, planning, executing, and tracking of wine club shipments/allocation.
The Wine Club Manager must exhibit exemplary sales and guest service skills with a commitment to wine club member acquisition and retention. The Wine Club Manager will nurture an atmosphere of teamwork, enthusiasm, and passion for Fairsing Vineyard’s brand and estate wines.

Responsibilities:
- Execute wine club processes including:
o Communications
o Billing
o Preparation and management of biannual wine club allocation
o Manage wine inventory for biannual wine club allocations
o Ensure club member satisfaction
o Resolve club member billing and shipment issues
- Fulfill, ship, monitor, and facilitate the successful delivery of all Fairsing shipping orders
- Coordinate with Tasting Room Manager, Marketing Manager, and Fairsing team members to increase sales and retain wine club members
- Support the training of hospitality team members to successfully increase wine club memberships and retain current members
- Maintain current and accurate wine club membership data
- Maintain current and accurate wine inventory data
- Maintain current and accurate wine club allocation metrics
- Coordinate with leadership team in development of wine club offerings and promotional programs
- Establish and maintain contact with wine club members providing support, assisting with wine selection, upselling, and increasing brand loyalty (via events, email, and phone)
- Conduct club member outreach and database management to minimize credit card declines and shipment r
Link: https://www.winebusiness.com/classifieds/winejobs/?go=listing&listingid=219655
Retail General Manager
Blustone Vineyards
The Retail General Manager is a senior leadership position responsible for ongoing retail business operations, brand, and customer experience management reporting directly to the owners. We are seeking an individual with extensive experience in the wine, restaurant, or hospitality industry with a proven track record of executing all aspects of retail management.
Link: https://blustonevineyards.com
Wine Club and Consumer Sales Manager
Robert Craig Winery
Position Summary: Under general supervision and own initiative this detail focused, multi-tasking individual will oversee the day-to-day operations of our Wine Club and all duties related to customer correspondence and care. He or She will execute Wine Club Allocations, respond to Guest & member inquiries and mange inventory for our bi-annual shipments. He or She will occasionally host Guests at both our Downtown Tasting Salon location and our Howell Mountain Estate. This position will be responsible for fulfillment of all Wine club, online store and in-person shipments. A commitment to excellence in high-touch Guest service, willingness to put your co-workers first and attention to detail are all paramount to our success.

Reports to: Director of Consumer Sales & Hospitality

Responsibilities: As RCW continues to grow and expand the responsibilities may broaden and change, your many talents will be drawn upon to help the company succeed and your personal growth will follow-suit. This position carries with it a level of responsibility that will require mindfulness that we are a small team and excel when we support each other through the day to day.

If you are interested in learning more, please reach out via email!
Compliance Licensing Specialist
Penrose Hill/Firstleaf
Looking for a compliance professional with experience in out of state and federal licensing. Please contact me directly for more information.
Compliance Specialist
Holtzclaw Compliance
Prepare, maintain, submit, and organize all state and federal permits and licenses for both Wholesale and Direct to Consumer accounts
Facilitate timely tax return filings via ShipCompliant
Analyze raw data and manually complete monthly, quarterly, semi-annual, and annual state sales and excise tax reports for clients without ShipCompliant subscription
Navigate compliance regulations and communicate with various State and Federal government agencies on behalf of clients
Project Manager - Online Marketing for Wineries
DigiVino.com
Contact me if you'd like to discuss.
Link: https://www.DigiVino.com
Regional Sales Representative - Central Coast
FlyWithWine
Remotely join an exciting and rapidly growing company utilizing cutting-edge digital marketing, eCommerce tools, and action-based strategies to sell our products. Our company, FlyWithWine, was born in Napa and is dedicated to making travel with wine safe and easy for wine lovers around the world.

COMPANY CULTURE
FlyWithWine presents a friendly, fast-paced professional environment that constantly strives to improve our customer service experience. Employees are encouraged to bring the personality traits that are unique to each of them and to express themselves in a professional manner to construct a positive workplace.

Location: Headquarters in Downtown Napa, CA
Job opportunity: Central Coast, Paso Robles, Los Olivos, Santa Barbara

Link: http://flywithwine.com
Regional Sales Representative - Oregon
FlyWithWine
Remotely join an exciting and rapidly growing startup company utilizing cutting-edge digital marketing, eCommerce tools, and action-based strategies to sell our products. Our company, FlyWithWine, was born in Napa and is dedicated to making travel with wine safe and easy for wine lovers around the world.

COMPANY CULTURE
FlyWithWine presents a friendly, fast-paced professional environment that constantly strives to improve our customer service experience. Employees are encouraged to bring the personality traits that are unique to each of them and to express themselves in a professional manner to construct a positive workplace.

Location: Headquarters in Downtown Napa, CA
Job opportunity: Willamette Valley, Oregon
Link: http://flywithwine.com
Beverage Compliance Specialist
Winc
The Beverage Compliance Specialist at Winc is responsible for all licensing and alcoholic beverage compliance requirements for our products. This role will report to our Director of Compliance and work with teams across the company, including Operations, Marketing, and Product. Please not that this is not an attorney role. This position is open to remote as well as full-time or part-time.
Link: https://www.linkedin.com/jobs/view/beverage-compliance-specialist-at-winc-nysea-wbev-2818875804/?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic
Membership & Guest Services Specialist
Heitz Cellar
Please apply through WineJobs posting (linked).

Reporting to the Sr Membership Manager, Heitz Cellar’s new Membership and Guest Services Specialist is the main point of contact for all guests, before their first visit and throughout their customer journey. The role comprises three main functions: providing outstanding customer service in our guests’ visitation, membership, and shipping needs (~50%); helping to maintain the customer and member database (~20%); and participating in club shipments, events, and general administration (~30%).

• Answering all incoming customer queries with a professional, solution-oriented attitude
• Promoting the membership program to drive new signups and retain existing members
• Processing orders accurately with a sensitivity to the challenges of wine shipping
• Monitoring order flow and assisting guests with the delivery experience
• Supporting the Sr Membership Manager with member releases, events, and more
• Maintaining relationships with industry partners through outreach
• Supporting the hospitality team by handling reservation requests as needed
• Maintaining the customer database with accurate data entry
• Packing and shipping of in-house ship orders
• Assisting with general estate administration such as mail, returned packages, etc.

REQUIREMENTS
The successful candidate will be organized, dependable, and personable, with a positive, can-do attitude.
• Must have excellent verbal and written communication skills and a professional, friendly manner
• Must have demonstrated customer service experience at a luxury brand
• Must have basic I.T. skills
• Prior wine knowledge or experience is a plus, or must be keen to learn
• Experience with CRM, compliance, fulfillment, and inventory management software is a plus (particularly Commerce7, ShipCompliant, and FORT)
• Ability to work occasional evenings and weekends for member events
• Must be able to lift and carry full cases of wine (50lb)
Link: https://www.winebusiness.com/classifieds/winejobs/?go=listing&listingid=220043
Wine Club Associate
Lede Family Wines
Job Description:
Lede Family Wines, an ultra-premium family-owned portfolio of wines consisting of Cliff Lede Vineyards located in the Stags Leap District and FEL Wines from Anderson Valley is seeking a Full-Time Wine Club Associate who is passionate about gracious customer service, sales, and wine education while working with a dynamic team. The ideal candidate has strong attention to detail, excellent written and verbal communication skills, and the ability to provide exceptional service to our customers. An affinity for classic rock music and 100-point wines is a plus.

Essential Duties & Responsibilities
• Understand and follow service standards and all wine club standard operating procedures.
• Engage members and guests through the highest level of warm, personalized, and concierge-level customer service via telephone, email, and face to face interactions.
• Problem-solves customer orders and provides solutions.
• Work as part of a team to grow and retain membership.
• Assist with winery events as needed, including weekend events.
• Assist with inventory management, processing of shipments, pickups, and order tracking.
• Understand and adhere to wine shipping compliance and weather limitations
• Other duties as assigned.

Job Requirements
• Proficiency in Wine Direct (Vin65), Ship Compliant, Microsoft Excel and Outlook preferred.
• Excellent organizational, problem-solving, and analytical skills, with demonstrated accuracy and efficiency.
• Excellent communication skills both written and verbal.
• A warm and personable phone demeanor.
• Versatility and the ability to work successfully in a fast-paced environment and handle constantly changing priorities. Manage workflow with expediency.
• Ability to work independently and as a member of a team, and to follow through on projects with minimal supervision.
• Previous customer service experience, preferably in a winery.
• A valid CA driver’s license
• Ability to lift and carry up to 50 lbs.
Link: https://www.winebusiness.com/classifieds/winejobs/?go=listing&listingid=219133
Account Executive
WineGlass Marketing
Account Executive
Napa, CA

Company Overview

WineGlass Marketing, a full-service Direct Marketing agency located in Napa, CA is looking to add someone to our team of 16 to drive our winery clients' DTC businesses. This position is an important position at a growing and evolving company, and as such will be vetted carefully. This person would report directly to the owner but be closely tied-in with a deeply cooperative team. (Meaning, we have few "boxes" here and everyone communicates and pitches in on projects and roles are fluid.)

This is a full-time, non-exempt position in Napa, CA. It may require traveling to clients or conferences from time to time. Compensation based on experience, but also includes paid holidays, vacations, healthcare, 401k and FSA.

We are a very high-performing, tightly knit team with a highly creative and dynamic agency culture. The best fit for us will be someone who has the ability to problem-solve as an individual as well as part of a team in a rapidly changing environment. And, you absolutely must be comfortable with frequent dog drool and snoring, occasional swearing, and random bursts of 80's music.

Job Description

You will be a key contact with many of the WGM clients in a support capacity. In this capacity your job may include:
- Email campaign strategy conception, development, and tracking
- Database growth opportunities and measurement
- Database segmentation, health, and hygiene
- Social media campaign strategy conception, development, and tracking
- Customer service via fulfillment and wine club programs
- Website architectural and design strategy
- Writing and editing of copy for all DTC marketing initiatives for our clients


Qualifications

- You have experience - you have at least 3-5 years in DTC marketing program involvement - meaning you've run clubs, set up email calendars, directed website changes and know how to read a dashboard
- You come with comfort in an office environment
Link: http://www.wineglassmarketing.com
Assistant Social Media Manager
WineGlass Marketing
Social Media Assistant
Napa, CA

Company Overview

WineGlass Marketing is a full-service Direct Marketing agency for the wine industry. We are located in Napa,

This is a full-time assistant position in Napa, CA and reporting to two very busy Social Media Managers. It may require light traveling to clients or events from time to time. Compensation is based on experience, but also includes paid holidays, vacations, healthcare, vision, dental, 401k and FSA.

We are a very high-performing, tightly knit team with a highly creative and dynamic agency culture. The best fit for us will be someone who has the ability to problem-solve as an individual as well as part of a team in a rapidly changing environment. And, you absolutely must be comfortable with frequent dog drool and snoring, occasional swearing, and random bursts of 90's music. If you’ve rescued a dog, know who the Cure is and can debate the impact Nirvana had on culture, you’re halfway home.

Job Description

We are seeking a Social Media Assistant to join the WGM team. We are open to candidates with Social Media experience or who are interested in a career in Social Media Management. In this role, you will:
• Assist with finding social media content:
o Collect relevant articles pertaining to the brands or companies that WGM posts on behalf of
o Organize images and copy, update social media calendars regularly with fresh content
• Monitor engagement on multiple social media platforms for multiple brands:
o Notify account executives of comments
o Track and record engagement data
o Follow others and interact with the social media communities on behalf of the brands or companies that WGM posts on behalf of
• Post organic content on multiple social media platforms for multiple brands:
o Using the copy and images provided, post or schedule posts based on the marketing calendars provided

Link: http://www.wineglassmarketing.com
Wine Host & Sales
Talisman Wine
We are a 28 year old, small (and Delicious and fun :) Pinot Noir brand. Our winery is located in Sonoma, and we are hiring for our Tasting Room in Glen Ellen. Part time and Full time available. If you enjoy Pinot & enjoy making people happy, we have a place for you here. This is a dynamic position dependent on your skill set and what you enjoy doing. Hosting guests, event support, phone sales, social media, club support. What do you want to learn & what do you enjoy? A job is ready to be designed with you in mind.
Compliance Analyst
Avalara
Communication – As a Compliance Analyst, you are the first point of contact for client interactions. In this role, you should expect to dedicate a portion of your day to fielding communication, both internal and external, regarding their clients' compliance services. To succeed, you must be comfortable taking ownership of your client roster's overall satisfaction and you must be empathetic to client needs. Compliance is complex, so your ability to set expectations and relay information in an easily understood manner is essential. This includes potential escalations where clear, timely communication is imperative
Tasks
You will file license renewals according to internal deadlines; complete follow up with regulatory/government agencies on application status; manage and track all projects and licenses within our proprietary software; and utilize time tracking software to record work activity. Relationship management As a Compliance Analyst, you will understand client businesses through listening and collaboration. Each client varies in business needs, geographic reach and growth strategy, so being familiar with client nuances is essential.
Training
As a Compliance Analyst, you are the front line for ongoing education and training. For core clients, Compliance Analysts communicate new enhancements and drive adoption of existing technology to enable clients to self-serve where possible. Your understanding of client needs enables clients to get the full benefit of Avalara's expertise and software. For premium clients, you will partner with the Customer Success Manager to ensure the customer is aware of how our proprietary software can help them manage compliance for their business more efficiently. Promote positive relations and communications with coworkers, vendors, and clients following our Core Values

Experience

Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent experience.
Link: https://jobs.jobvite.com/avalara/job/o6auhfwL
Tasting Room Associate at Tank Garage Winery
Tank Garage Winery
At Tank Garage Winery, our motto is to "Never Dream Alone" ...and we need more dreamers. In this role, you will host tastings of wines unlike any other in Napa Valley in a cool, laid-back environment outside of our vintage Calistoga gas station. This full-time position values authentic people with a cool taste in music and an appreciation for doing things differently.

COMPENSATION
- With above average hourly rates, generous bonus and commission opportunities, and credit card tips, many of our Sales Associates make over $100,000.
- We also offer full benefits including comprehensive medical coverage at no cost to the employee, vision and dental coverage, a company-matching retirement plan, life insurance and more.
- Tons of PTO and holidays.


RESPONSIBILITIES

- Recruit cool new members to our Wine Club, slang wine, tell stories and blow customers’ minds.
- Make every tasting special and never phone it in (except with this next part).
- Pick up the telephone to sell wine, book reservations, and provide amazing customer service to our club members and prospective customers.
- Assist with our awesome events where we listen to great music, enjoy delicious food and show our guests a fantastic time.
- Help keep our tasting rooms looking great and running smoothly by helping out with administrative, cleaning, inventory-related tasks.
- Get out there and evangelize our brands and build relationships.
- Embrace our company ethos and contribute back to it.
- We know this belongs on a motivational poster, but be incredibly positive, compassionate, helpful teammates with the rest of the squad.
- Maintain a clean and safe work environment and adhere to all current health and safety requirements.

Follow the link to learn more information
Link: https://farmcollective.applytojob.com/apply/q47htCPWe5/FullTime-Tasting-Room-Associate-At-Tank-Garage-Winery
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