Jobs Posted on the Whova Community Board of OASFAA 2023 Conference
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Financial Aid Director
Southeastern Oklahoma State University
Southeastern Oklahoma State University This position reports to the Vice President of Business Affairs. The Financial Aid Director is responsible for managing and overseeing all aspects of the financial aid program for... students at the University. This position is responsible for the planning, implementation, and administration of financial aid policies and procedures, as well as compliance with federal, state, and institutional regulations, aimed at promoting access to higher education as part of the University’s mission statement and strategic goals.
MINIMUM EDUCATION, TRAINING, AND EXPERIENCE • REQUIRED: Bachelor’s Degree. Excellent oral and written communication skills and proficient computer skills. Experience in successful program development, a commitment to diversity and demonstrated ability to work with diverse populations. Excellent leadership/management and customer service skills. Must be able to work flexible hours including nights and weekends, as needed.
• PREFERRED: Master’s Degree. Experience using Colleague Self Service. 5 years’ experience in higher education including financial aid and enrollment processes. Knowledge of federal, state, and institutional financial aid programs
Oklahoma State University Job Summary: • Provide financial aid counseling for students and parents. • Certify eligibility for specific loan, scholarship, and test fee waiver programs. • Participat... e in the recruitment and retention of students at Oklahoma State University.
Qualifications: Required: • Bachelor's Degree • Strong interpersonal skills and excellent listening, verbal, and written communication skills. • Ability to identify issues, investigate possible reasons/solutions, evaluate possible outcomes, and develop the most efficient and effective plan of action for each individual situation. • Sensitivity to the emotional nature of discussions related to finances, and the ability to balance requirements of federal, state, and institutional programs with concepts of customer service. • Because of the nature of the information available to this staff member, the employee must be able to incorporate the need for confidentiality of information into every aspect of the job. • Ability to work effectively with students who become angry or upset. • Must display a consistent attitude of customer service.
Preferred: • Customer service experience working with students in a collegiate setting. • Experience working in an online computer environment or with personal computer applications. • Experience working with the financial aid process or experience in personal finance. • Experience working in an online computer environment or with personal computer applications. • Public speaking experience.
Oklahoma State University Job Summary: • Through in-person contact, telephone, and email communication, provide information to prospective and continuing students regarding applying for financial assist... ance and the availability of federal, state and institutional aid. • Use professional judgment in determining whether student has unusual circumstances that would affect financial aid eligibility. Work with the student and parents to ensure all documentation requirements are met. • Provide guidance and information to students regarding maintaining and/or regaining eligibility for federal, state and institutional assistance. • Review aid applications to verify accuracy and determine need for additional information. • Work with assigned Undergraduate Admissions counselors to ensure prospective students have accurate financial aid and scholarship information. • Act as a financial aid liaison for assigned college or other campus offices outside the Enrollment Management division so that the university community is educated regarding financial aid programs, policies, and procedures.
Qualifications: Required: • Bachelor's Degree • Sociology, Counseling, Psychology, Education, or degree as determined by the department. • Two years’ experience related to financial aid counseling. • Customer service experience working with students in a collegiate setting. • Experience working with the financial aid process or experience in personal finance.
• Provide financial aid counseling for students and parents. • Certify eligibility for specific loan, scholarship, and test fee waiver programs. • Partic... ipate in the recruitment and retention of students at Oklahoma State University.
Qualifications:
Required: • Bachelor's Degree • Customer service experience. • Strong interpersonal skills and excellent listening, verbal and written communication skills. • Ability to identify issues, investigate possible reasons/solutions, evaluate possible outcomes, and develop the most efficient and effective plan of action for each individual situation. • Sensitivity to the emotional nature of discussions related to finances, and the ability to balance requirements of federal, state, and institutional programs with concepts of customer service. • An ability to clearly communicate in a presentation setting to groups and to individuals. • Because of the nature of the information available to this staff member, the employee must be able to incorporate the need for confidentiality of information into every aspect of the job. • Ability to work effectively with students who become angry or upset. • Must display a consistent attitude of customer service.
Tulsa Community College Job Summary Responsible for student information system analysis, development, and support for the Banner ERP system as it relates to financial aid administration. Includes test... ing of Banner and upgrades and working with functional owners on design specifications as well as modifications to existing functionality.
NOTE: There is a possible option for remote work for this position within the States of Oklahoma, Kansas, or Florida.
Essential Duties Create functional/technical specification based on user requirements developed using system analysis and design methods.
Configure and maintain the financial aid module to conform to state and federal regulation and user specification.
Test patches and upgrades to the Banner Financial Aid module.
Write advanced SQL statements and population selections.
Create, configure, and run Banner job process flows in the Automic Enterprise Applications Manager with output sent to Banner ePrint.
Author advanced IBM Cognos BI reports for various stakeholders.
Complete bi-directional secure daily file transfers between TCC, Federal Student Aid, and the Oklahoma State Regents.
Complete and submit generated reports to Federal and State agencies.
Ensure compliance with data security laws, GBLA, Privacy Act, FERPA, HEA by maintaining and updating Banner access control lists to sensitive PII data.
Ensure data integrity by identifying data issues and working with various college departments to continually improve data accuracy.
