Customer Success Specialist
Whova revolutionizes event engagement and attendee networking by providing the Whova mobile app and services to support events, conferences, and expos globally everyday. Whova is a fast-growing company and are backed by Venture Capital in Silicon Valley as well as US government funding, with customers in America, Europe, Asia, etc. If you are pursuing a fast growing career path, and interested in customer engagement and services, please consider joining us at Whova.
* Read our story on the front page of San Diego Business Journal : https://whova.com/blog/we-are-
Responsibilities
- Cultivating a good relationship with customers
- Answer customers questions
- Help customers set up the event app
- Closely work with sales team to onboard new customers
- Closely work with product team to solve technical questions from customers
- Learn new tools and improve the whole customer success process.
Whom we are looking for
- Ambitious w/ a clear career goal of growth
- Outgoing, confident & upbeat personality
- Strong and clear communications skills
- Willing to learn, adaptable and coachable
What we offer
- Salary + benefit (for full-time)
- Fast growing career potential
- Weekly training sessions
- Fun, upbeat, and collaborative office environment