Cookie Statement

This Cookie Statement explains how Whova, Inc. (“Whova,” “we,” “us,” or “our”) uses cookies and other similar technologies to recognise you when you visit and use Whova Website and Applications(“Online Applications”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies and Web Beacons?

A cookie is a small file placed on a computer hard drive. Web browsers can be configured to restrict or entirely block cookies, to configure cookie notification settings and/or to delete cookies already present on the browser or device. Information on how to do this is provided by the web browser’s help/reference section. Limiting or restricting certain types of cookies may prevent a user from using certain functionalities of Whova’s Applications, depending on how the browser settings are configured. For example, Attendees may not be able to use Whova’s desktop/laptop applications properly if cookies are disabled in the web browser. Unless a browser’s setting has been adjusted to decline cookies, our system will store cookies when a browser interacts with Whova Applications or Websites. For more information about cookies and how to disable them, see

Why do we use cookies?

Whova uses first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Online Applications to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us to better understand your use of our Online Applications, to track and better serve the interests of Whova Users, and to improve the experience of Users on Whova’s Online Applications. Third parties may serve cookies through our Online Applications for analytics and other purposes such as error diagnosis.

Types of cookies we use

First-party cookies

These cookies are created by Whova. They are primarily used to allow you to use our Online Applications and platformsThey may also assist us in our analytics activities. These cookies may use non-personal data (e.g., aggregate or de-identified information about your use of the Online Applications) or information that uniquely identifies the browser or device you are using to access our Online Applications.

Third-party cookies

In addition to the first-party cookies we use, some third-party libraries and modules may place cookies on your computer through our Online Applications and platforms , access those cookies, and associate web beacons with them. These cookies enable third-party features or functionalities to be provided on or through our Online Applications and platforms. The parties that set these third-party cookies can use them to recognise your device both when it visits our Online Applications and also when it visits certain other, unaffiliated websites.

Types of first- and third-party cookies we use

The types of first- and third-party cookies we use on our Online Applications are detailed below. Please note that the specific cookies served to your browser may vary depending on the specific Whova Applications and Platforms you use. These cookies may use non-personal data (e.g., aggregate or de-identified information about your use of the Online Applications) or information that uniquely identifies the browser or device you are using to access our Online Applications and Websites.

  • Essential cookies: These cookies are strictly necessary to provide you with access to and the basic use of Whova’s services, These cookies cannot be turned off.
  • Performance: Also known as “statistics cookies”, and including analytics cookies, performance cookies collect information about how you use Whova’s Online Applications, like which pages you visited and which links you clicked on. None of this information can be used to identify you. Their sole purpose is to improve Whova Online Applications and Websites functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.
  • Functionality: Also known as “preferences” cookies, these cookies allow a website to remember choices you have made in the past, like what language you prefer. They are used to enhance the user experience of the website but are non-essential to their use, but without these cookies, certain functionality may become unavailable.
  • Organizer cookies: Organisers using Whova’s registration or Online Applications to sell tickets or providing other event-related services may use a variety of cookies on our Online Applications and Websites, including analytics and customization cookies, advertising cookies, and social media cookies. They may use these cookies to provide relevant advertisements about goods and services (for example, their events) in which you may be interested, and measure the effectiveness of advertisements and marketing campaigns. Please note that Whova does not have access to or control the cookies that organizers chose to use.

For more information on how to allow or refuse these various types of cookies, please see “Cookie management” below.

Duration of cookies stored on your device

Cookies are either “temporary” or “persistent” in duration.

Temporary cookies

We use temporary cookies on our Online Applications and Websites to allow you to browse our Online Applications and Websites without interruption. We may also use temporary cookies for internal tracking purposes. After your browsing session ends, this type of cookie does not store any information on your device.

Persistent cookies

Some of our first-party analytics cookies and certain third-party cookies are persistent cookies. They allow us and third parties to understand visitors’ browsing behaviour over a longer period of time, to provide you with additional and customized features related to your use of the Online Applications and Websites the content that you have saved or stored through them. Depending on their function, this type of cookie may persist for different lengths of time ranging from several hours, to a week, or even several years. This type of cookie will persist after you end a browsing session and can be used by our Online Applications and Websites or third parties to recognise your device when you begin a new browsing session.

Cookie management

You can follow the instructions below to control your cookie preferences.
All cookies: You can adjust your preference to receive all types of cookies by managing cookies using your web browser settings. As the means by which you may allow or refuse cookies using browser settings varies from one web browser to another (e.g., Microsoft Edge, Chrome, Safari, or Firefox), you should use your web browser’s help menu for more information on setting your browser-based cookie preferences. You can also configure your browser at any time to be notified of the receipt of a cookie, so that you can decide whether you want to accept it or not.

Cookies do not access other data on your hard drive, and you can delete them from your computer at any time using browser controls. At the moment, it is technically impossible for you to synchronise your settings between your browsers and your devices (your computer or your mobile devices). You must set them on each browser/device that you currently use and each time you use a new browser or device. Please note that if you choose not to allow, or otherwise disable or deactivate all cookies, this will apply to all cookie types and will affect the functionality of Whova Online Applications and Websites. You may not be able to use Whova Applications or certain features, and in some cases the Whova Applications simply will not work properly.

Analytics cookies: To disable all analytics cookies managed by our third party analytics partners, please use the browser disablement mechanisms discussed immediately above.

How often will you update this Cookie Statement?

This Cookie Statement may be updated from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please check this Cookie Statement regularly to learn about our use of cookies and related technologies.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at

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