Frequently Asked Questions
Whova User Guides
General
- What is Whova?
- What benefits does Whova provide for event organizers?
- Who pays for Whova and how much does it cost?
- Can I download a DEMO to review?
- We would like to attract more attendees. Can Whova help on this?
- How can the Whova app help us have more sponsors and promote them?
- Is Whova useful after the event?
- What is the privacy policy of Whova?
- Do you provide support for my event app?
- Which mobile platforms does Whova support?
Attendee Related
- Why should my attendees download the Whova app?
- What benefits does Whova provide for attendees?
- How can I communicate with my attendants?
- Can attendees edit their profiles or opt themselves out from the list?
- Do attendees need to search for our event on the event list?
- Can the attendees use the app if there is no Internet connection?
- Can Whova help keep engaging my attendees even after the event?
- Can I allow attendees download slides, newsletters, and documents from the app?
- Can any people see my event information and the profiles of attendees?
- Any way to help attendees who may not have iPhones/Android use the Whova services?
- What if attendees do not download the app. Will announcement and in-app messages be lost?
Others
- What information do I need to provide in order to create an app?
- What skills are needed to add content to the app?
- Can I pick the features that I want on my app?
- Does the app support languages other than English?
- Can you build a feature in the app that you don’t currently offer?
- Is there enough time to make an app if my event is coming soon?
- Can we use Whova without providing the registrants list?
- What types of events does Whova work best for?
- How long does it take to make an app on my own?
- If I decide to build the app on my own, will I be able to do it?
- I have multiple events. Is there any promotional offer?
Mobile App
- If I didn’t receive my verification code to access the app, what should I do?
- Can I preview my app before I publish it for my attendee to see?
- How can I upload presentation slides and e-materials to the app?
- How can we customize each session on the agenda page?
- What can I customize for branding? Do you offer a white-label option?
- How do I provide the event information to create an app?
- How much space (MB) does this app use?
- Any way to automatically upload new Eventbrite RSVPs to Whova?
- How do we let people know to download once we publish the app?
- How can we provide walk-in’s information to the Whova system?
- We are using (not using) Survey Monkey. How can Whova help collect surveys more effectively?
- We prefer an opt-in mode, instead of opt-out mode. Is this possible?
- What if I need to make last-minute changes to my app after published?
- Where can we show sponsor ad banners?
- Will my event always be listed in Whova app?
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