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Whova Terms of Use

These terms apply to all Whova products.
1. Your relationship with Whova

  • 1.1 Your use of Whova’s products, software, services and web sites (referred to collectively as the “Services” in this document is subject to the terms of a legal agreement between you and Whova. This document explains how the agreement is made up, and sets out some of the terms of that agreement.
  • 1.2 Unless otherwise agreed in writing with Whova, your agreement with Whova will always include, at a minimum, the terms and conditions set out in this document.

2. Accepting the Terms

  • 2.1 In order to use the Services, you must first agree to the Terms. You may not use the Services if you do not accept the Terms.
  • 2.2 You can accept the Terms by:
    (A) clicking to accept or agree to the Terms, where this option is made available to you by Whova in the user interface for any Service; or
    (B) by actually using the Services. In this case, you understand and agree that Whova will treat your use of the Services as acceptance of the Terms from that point onwards.

3. Language of the Terms

  • 3.1 Where Whova has provided you with a translation of the English language version of the Terms, then you agree that the translation is provided for your convenience only and that the English language versions of the Terms will govern your relationship with Whova.
  • 3.2 If there is any contradiction between what the English language version of the Terms says and what a translation says, then the English language version shall take precedence.

4. Provision of the Services by Whova

  • 4.1 Whova is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which Whova provides may change from time to time without prior notice to you.
  • 4.2 As part of this continuing innovation, you acknowledge and agree that Whova may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at Whova’s sole discretion, without prior notice to you. You may stop using the Services at any time. You do not need to specifically inform Whova when you stop using the Services.

5. Use of the Services by you

  • 5.1 You agree to use the Services only for purposes that are permitted by (a) the Terms and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions (including any laws regarding the export of data or software to and from the United States or other relevant countries).
  • 5.2 You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services).
  • 5.3 Unless you have been specifically permitted to do so in a separate agreement with Whova, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.
  • 5.4 You agree that you are solely responsible for (and that Whova has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which Whova may suffer) of any such breach.
  • 5.5 You agree that you can not impersonate any real or fictional person or entity or perform any fraudulent activity.
  • 5.6 You must be at least 13 years old to use the Services.
  • 5.7 Upon signing up for the Services, you agree to receive email communications from Whova, which is important for Whova to deliver the Services to you.

6. Privacy and your personal information

  • 6.1 For information about Whova’s data protection practices, please read Whova’s privacy policy.
  • 6.2 You agree to the use of your data in accordance with Whova’s privacy policies.

7. Content in the Services

  • 7.1 You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which you may have access to as part of, or through your use of, the Services are the sole responsibility of the person from which such content originated. All such information is referred to below as the “Content”.
  • 7.2 Prohibited Content: You agree that you will not send, display, post, submit, publish or transmit Content that: (i) is unfair or deceptive under the consumer protection laws of any jurisdiction; (ii) is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights; (iii) creates a risk to a person’s safety or health, creates a risk to public safety or health, compromises national security, or interferes with an investigation by law enforcement; (iv) impersonates another person; (v) promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking; (vi) is unlawful, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, gives rise to civil liability, violates any law, or is otherwise dishonest, inaccurate, inappropriate, malicious or fraudulent; (vii) involves theft or terrorism; (viii) constitutes an unauthorized commercial communication; (ix) contains the contact information or any personally identifiable information of any third party unless you have first obtained the express consent of said third party to include their contact information or personally identifiable information; and/or (x) breaches this agreement. 
  • 7.3 Whova reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from any Service without further notice to you. We have complete discretion whether to publish your Content and have the right to delete any and all Content at any time which we believe to be in violation of the “7.2 Prohibited Content”. 
  • 7.4 You should be aware that Content presented to you as part of the Services, including but not limited to advertisements in the Services and sponsored Content within the Services may be protected by intellectual property rights which are owned by the sponsors or advertisers who provide that Content to Whova (or by other persons or companies on their behalf). You may not modify, rent, lease, loan, sell, distribute or create derivative works based on this Content (either in whole or in part) unless you have been specifically told that you may do so by Whova or by the owners of that Content, in a separate agreement.
  • 7.5 You understand that by using the Services you may be exposed to Content that you may find offensive, indecent or objectionable and that, in this respect, you use the Services at your own risk.
  • 7.6 You agree that you are solely responsible for (and that Whova has no responsibility to you or to any third party for) any Content that you create, transmit or display while using the Services and for the consequences of your actions (including any loss or damage which Whova may suffer) by doing so.
  • 7.7 You agree that Whova has no liability for any Content derived from templates, forms, resources, or examples by Whova or made available through Whova. Whova templates, forms, resources, and examples are for educational and informational purposes, and should not be used as a substitute for medical, legal, business, or financial services; rather, you should seek advice from qualified professionals. Whova has no liability for any losses or damages caused to any person or business entities as a result of use, misuse, or reliance on the information and Content created by or available through Whova. In short, you agree to use Whova templates, resources, forms, and examples at your own risk. 

8. Proprietary rights

  • 8.1 You acknowledge and agree that Whova owns all legal right, title and interest in and to the Services, including any intellectual property rights which subsist in the Services (whether those rights happen to be registered or not, and wherever in the world those rights may exist).
  • 8.2 Unless you have agreed otherwise in writing with Whova, nothing in the Terms gives you a right to use any of Whova’s trade names, trade marks, service marks, logos, domain names, and other distinctive brand features.
  • 8.3 If you have been given an explicit right to use any of these brand features in a separate written agreement with Whova, then you agree that your use of such features shall be in compliance with that agreement, any applicable provisions of the Terms, and Whova’s brand feature use guidelines as updated from time to time.
  • 8.4 Whova acknowledges and agrees that it obtains no right, title or interest from you (or your licensors) under these Terms in or to any Content that you submit, post, transmit or display on, or through, the Services, including any intellectual property rights which subsist in that Content (whether those rights happen to be registered or not, and wherever in the world those rights may exist). Unless you have agreed otherwise in writing with Whova, you agree that you are responsible for protecting and enforcing those rights and that Whova has no obligation to do so on your behalf.
  • 8.5 You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Services.
  • 8.6 Unless you have been expressly authorized to do so in writing by Whova, you agree that in using the Services, you will not use any trade mark, service mark, trade name, logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.

9. License from Whova

  • 9.1 Whova gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by Whova as part of the Services as provided to you by Whova (referred to as the “Software” below). This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Whova, in the manner permitted by the Terms.
  • 9.2 Subject to section 1.2, you may not (and you may not permit anyone else to) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Software or any part thereof, unless this is expressly permitted or required by law, or unless you have been specifically told that you may do so by Whova, in writing.
  • 9.3 Subject to section 1.2, unless Whova has given you specific written permission to do so, you may not assign (or grant a sub-license of) your rights to use the Software, grant a security interest in or over your rights to use the Software, or otherwise transfer any part of your rights to use the Software.

10. Content license from you

  • 10.1 You retain copyright and any other rights you already hold in Content which you submit, post or display on or through, the Services.

11. Software updates

  • 11.1 The Software which you use may automatically download and install updates from time to time from Whova. These updates are designed to improve, enhance and further develop the Services and may take the form of bug fixes, enhanced functions, new software modules and completely new versions. You agree to receive such updates (and permit Whova to deliver these to you) as part of your use of the Services.

12. Ending your relationship with Whova

  • 12.1 The Terms will continue to apply until terminated by either you or Whova as set out below.
  • 12.2 Whova may at any time, terminate its legal agreement with you if: (A) you have breached any provision of the Terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms); or (B) Whova is required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful); or (C) the partner with whom Whova offered the Services to you has terminated its relationship with Whova or ceased to offer the Services to you; or (D) Whova is transitioning to no longer providing the Services to users in the country in which you are resident or from which you use the service; or (E) the provision of the Services to you by Whova is, in Whova’s opinion, no longer commercially viable.
  • 12.3 Nothing in this Section shall affect Whova’s rights regarding provision of Services under Section 4 of the Terms.
  • 12.4 When these Terms come to an end, all of the legal rights, obligations and liabilities that you and Whova have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of paragraph 19.1 shall continue to apply to such rights, obligations and liabilities indefinitely.

13. EXCLUSION OF WARRANTIES

  • 13.1 NOTHING IN THESE TERMS, INCLUDING SECTIONS 13 AND 14, SHALL EXCLUDE OR LIMIT WHOVA’S WARRANTY OR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, ONLY THE LIMITATIONS WHICH ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
  • 13.2 YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
  • 13.3 IN PARTICULAR, WHOVA, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO YOU THAT: (A) YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS, (B) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR, (C) ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, AND (D) THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.
  • 13.4 ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
  • 13.5 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM WHOVA OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.
  • 13.6 WHOVA FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

14. LIMITATION OF LIABILITY

  • 14.1 SUBJECT TO OVERALL PROVISION IN PARAGRAPH 13.1 ABOVE, YOU EXPRESSLY UNDERSTAND AND AGREE THAT WHOVA, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS SHALL NOT BE LIABLE TO YOU FOR: (A) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY.. THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS; (B) ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE AS A RESULT OF: (I) ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE SERVICES; (II) ANY CHANGES WHICH WHOVA MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES (OR ANY FEATURES WITHIN THE SERVICES); (III) THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE SERVICES; (IV) YOUR FAILURE TO PROVIDE WHOVA WITH ACCURATE ACCOUNT INFORMATION; (V) YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL;
  • 14.2 THE LIMITATIONS ON WHOVA’S LIABILITY TO YOU IN PARAGRAPH 14.1 ABOVE SHALL APPLY WHETHER OR NOT WHOVA HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.

15. Indemnification

  • 15.1 You agree to defend, indemnify and hold Whova and each of its and their respective officers, directors, agents, co-branders, licensors, payment processing partners, other partners and employees, harmless from any and all damage (whether direct, indirect, incidental, consequential or otherwise), loss, liability, cost and expense (including, without limitation, reasonable attorneys’ and accounting fees) resulting from any claim, demand, suit, proceeding (whether before an arbitrator, court, mediator or otherwise) or investigation made by any third party (each a “Claim”) relating to or arising out of: (I) your content; (II) your breach of these Terms (including any terms or agreements or policies incorporated into these Terms) (III) your or end users’ misuse of the Services; (IV) any refunds owed or claimed to be owed to Registrants; (V) your failure to pay or withhold any taxes or other fees required by applicable law; (VI) your violation of any third-party right, including without limitation any Intellectual Property Rights, privacy rights, or a Non-Whova Service; or (VII) your gross negligence and/or willful misconduct.

16. Copyright and trade mark policies

  • 16.1 It is Whova’s policy to respond to notices of alleged copyright infringement that comply with applicable international intellectual property law (including, in the United States, the Digital Millennium Copyright Act) and to terminating the accounts of repeat infringers.

17. Advertisements

  • 17.1 Some of the Services are supported by advertising revenue and may display advertisements and promotions. These advertisements may be targeted to the content of information stored on the Services, queries made through the Services or other information.
  • 17.2 The manner, mode and extent of advertising by Whova on the Services are subject to change without specific notice to you.
  • 17.3 In consideration for Whova granting you access to and use of the Services, you agree that Whova may place such advertising on the Services.

18. Other content

  • 18.1 The Services may include hyperlinks to other web sites or content or resources. Whova may have no control over any web sites or resources which are provided by companies or persons other than Whova.
  • 18.2 You acknowledge and agree that Whova is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources.
  • 18.3 You acknowledge and agree that Whova is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources.

19. Changes to the Terms

  • 19.1 Whova may make changes to the Terms from time to time.
  • 19.2 You understand and agree that if you use the Services after the date on which the Terms have changed, Whova will treat your use as acceptance of the updated Universal Terms or Additional Terms.

20. Governing Law

  • 20.1 This agreement is governed by and interpreted in accordance with the laws of the State of California, excluding that body of law related to choice of laws, and of the United States of America. Any proceeding brought to enforce this agreement or to adjudicate any dispute related to this agreement must be heard in the courts of San Diego County, California. Each party submits itself to the exclusive jurisdiction and venue of these courts for purposes of proceedings related to this agreement, waives forum non convenience and similar defenses, and agrees that any service of process may be affected by delivery of the summons to the address for notice as specified herein.

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