May 28, 2024

We are thrilled to announce that Whova has successfully renewed its Systems and Organizations Controls (SOC) audit and certification, achieving SOC 2® Type 2 compliance for the third consecutive year. This widely recognized auditing procedure confirms Whova’s ongoing commitment to the reliable, safe, and trustworthy management of customer data security and privacy.

The SOC 2® Type 2 report, developed by the American Institute of CPAs (AICPA) as part of the System and Organization Control standard, covers five key trust service principles: security, privacy, availability, confidentiality, and processing integrity of customer data. Whova first achieved SOC 2® Type 2 compliance in 2022. The successful renewal underscores Whova’s robust operations to protect the security and privacy of data for event organizers and participants, including registration data, event content, exhibitor and sponsor information, speaker details, messages, discussions, profiles, networking activities, and more.

As an award-winning event management platform, Whova strives to safeguard our customers’ data security and privacy:

  • In early 2024, we enabled Two-Factor Authentication (2FA) on the admin dashboard for event organizers, and recently, the mobile and web apps for event participants. This 2FA mechanism significantly reduces the risk of account compromise for event organizers, attendees, speakers, sponsors, exhibitors and volunteers.
  • Back in 2019, we’ve worked with the world’s top security research group and published a research paper at the most prestigious international security conference, “the 2019 ACM SIGSAC (Special Interest Group on Security, Audit, and Control) Conference”.
  • Besides SOC 2® Type 2, Whova adheres to other industry standards to meet our customers’ regulatory and compliance obligations. These include PCI DSS compliance, SSL Encryption, EU-US Privacy Shield, General Data Protection Regulation (GDPR), the use of high-security cloud servers on Amazon Web Services, and more. 

Whova has supported over 50,000 conferences, trade shows and expos in more than 100 countries, with over 10 million downloads on the App Store and Google Play. Our esteemed customers include Harvard, L’Oreal, American Airlines, DoorDash, the US Department of Energy, the US Air Force, Nasdaq, the American Marketing Association, and thousands of other organizations.

Interested in learning more about how Whova can enhance your event? Contact us today for a free demo.

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