MANHA Annual Convention 2016

Lake Ozark

Jun 5 - 8, 2016

MANHA Annual Convention

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Greg White

Sheriff, Cole County Sheriff

Bio: Greg White currently serves as the Cole County Sheriff. Greg began his service as a full-time peace officer in 1978. His undergraduate work is in Recreation Administration and his graduate work is in Outdoor Education. Greg’s additional work experience is listed below: Police Officer in Sitka, Alaska (Patrol), Police Officer in Juneau, Alaska (Patrol, Detective, Narcotics, SWAT), Circuit Riding Pastor in logging camps and fishing villages in Southeast Alaska, Police Officer in Petersburg, Alaska (Patrol, Tactical Team, Narcotics) (During this time he also carried commissions with the Alaska State Troopers and US Customs Enforcement), Police Officer in Jefferson City, Missouri (Narcotics, Patrol, Community Policing, School Resource Officer for seven years, SWAT) (During part of this time Greg pastored a church in the housing projects), Director of the Office of School Safety and Security Assistance with Missouri School Boards’ Association, Sheriff of Cole County.Greg’s belief in relationship-based law enforcement is the foundation for the operation of the Cole County Office of Sheriff. Greg, appointed as one of five Ambassadors for Faith Based Missouri under Governor Blunt, and continuing under Governor Nixon, chaired the development and implementation of the Faith Based Disaster Initiative (FBDI) first in Cole County and now through-out the State of Missouri. This FBDI provides great capacity for community resiliency during wide spread disasters. Greg has participated in a “Think Tank” sponsored by the U.S. Department of Homeland Security and George Washington University. This is directly related to both law enforcement and community resiliency; a true public safety concern.

Kathy Wire

Project Manager--Long-Term Care, Center for Patient Safety

Bio: Kathryn Wire is a consultant skilled in the development of comprehensive and effective risk management programs for healthcare companies of all sizes and levels of care. Experienced in all phases of loss prevention, claim management, risk education, and enterprise risk management. Effective at deep analysis of risk and safety culture and performance. Collaborative in developing improved risk solutions that complement clients’ strategic goals. Key competencies include: · Integrating Risk, Quality And Patient Safety Functions To Maximize Benefit · Enterprise Risk Management Program Development And Implementation · Develop Appropriate In-House/Outsourcing Models · Risk Analysis And Optimization Of Operational Policies And Practices · Introducing Well-Recognized Tools For Managing Conflict and Human Factors · Creating Synergy Among Risk Financing, Patient Safety and Loss Prevention Programs

Kyndra Hamblin RD LD,

Marketing Dietitian, Martin Bros. Distributing Co.

Bio: Kyndra Hamblin RD LD, has been a practicing Registered and Licensed Dietitian for 18 years. In her current role as a Marketing Dietitian with Martin Brothers Distributing she serves as a healthcare facility dining and nutrition expert. Prior to this role, Kyndra has had a variety of experience in nutrition that includes nutrition education, clinical support, home nutrition and research. Kyndra graduated from the University of Central Missouri with a Bachelor’s degree in Dietetics and completed her internship to become a Registered Dietitian through Kansas State University in 1997.

Lisa Milliken

Director of Education, Select Rehabilitation

Bio: Lisa Milliken, M.A., CCC-SLP has served 27 years in multiple clinical and corporate positions in the healthcare industry and currently serves as Education Director with Select Rehabilitation. Lisa is also the ASHA State Advocate for Medicare Policy (StAMP) Representative to Texas, has presented over 60 courses at the state, regional and national levels, including 10 years at annual ASHA conventions. She has recently served as the LSHA Board President, was a member of the Council of State Association Presidents (CSAP) and now serves on the TSHA Executive Council as chair of the Business Management Committee. Her clinical specialties include complex cardiopulmonary disorders, dysphagia and dementia management and she is also a recognized speaker/teacher in the areas of Medicare Regulatory affairs as well as documentation, denials/appeals and leadership in healthcare.

Sally McKee

Board Coordinator, State of Missouri Department of Health & Senior Services Board of Nursing Home Administrators

Bio: Sally McKee is the Board Coordinator for the Missouri Board of Nursing Home Administrators. She is a member of the National Association of Long Term Care Administrator Boards, American College of Health Care Administrators, and the Missouri Local Area Network for Excellence. Sally has over eleven years experience in the Department of Health and Senior Services and over 8 years in the senior services field. She previously worked in the Section for Long Term Care Regulation and was the editor of the “LTC Bulletin” and the “LTC Information Update” list serve. In addition, she worked in the Division of Senior and Disability Services and was the liaison for the Silver Haired Legislature and the Governor’s Advisory Council on Aging.

Jason Lancaster

Regional Director, Ascend Hospice

Bio: Jason Lancaster is the Regional Operations Director for Ascend Hospice and oversees operations for the Midwest and West regions of the United States. Jason has over 10 years of Hospice oversight and 15 plus years of experience in Senior Housing, with primary focus in the Assisted Living, Memory Care and Long term settings.

Renee Mazurek

Aging Program Specialist II, MO DHSS

Bio: Missouri Department of Health & Senior Services, Division of Senior & Disability Services, Aging Program Specialist II for the Adult Protective Services Policy Unit. She has worked for the Department of Health & Senior Services, Division of Senior & Disability Services since 2006, after being in the field of Behavioral/Mental Health services. Starting with the department as a field worker for counties in central Missouri, She was an Investigator of Adult abuse, neglect and exploitation. In 2008, Renee also developed, implemented and utilized a local campaign which became a funding source for the elderly in need, living within Benton County. In the spring of 2012, she accepted a position with the Bureau of Program Integrity. In this position, I am writing and working on current policies that affect Missouri’s elderly and disabled population & work as a liaison for the Office of General Counsel and field workers in determining eligibility of the Employee Disqualification List. Also in this position, Renee has the pleasure of traveling the state to give presentations on the important topics affecting the elderly and disabled of Missouri. She has a BS in Sociology and MS in Social Gerontology.

Tim Nye

Administrator, Consultant

Bio: Tim Nye, licensed administrator who has over thirty-five years of health care experience. Tim has been a member of MANHA for over 25 years and has served as president, vice president and is currently a board member serving as secretary.

James N. Foster


Bio: James N. Foster, Jr., practices in all areas of labor and employment law representing employers exclusively in negotiations, and in litigation before the courts, the National Labor Relations Board and the National Mediation Board. In representing and serving the firm’s clientele, Jim relies upon his legal education, his tenure as a Field Attorney with Region 14 of the National Labor Relations Board, and over thirty (30) years of experience in private practice.In the arena of traditional labor law Mr. Foster provides multiple services, which include representing employers in negotiations, proceedings before the NLRB and NMB, including NLRB unfair labor practices, statutory remedial issues, statutory priority cases such as secondary boycotts, and NLRB representation proceedings, inclusive of post-election challenge and objection proceedings. With respect to established bargaining relationships, he has a broad range of experience in negotiating collective bargaining agreements, in providing legal advice regarding strikes, and in obtaining state and federal court injunctions. Mr. Foster also handles all facets of employment law, including employment discrimination claims arising under Title VII, the Civil Rights Act of 1991, the Americans with Disabilities Act, the Age Discrimination in Employment Act, the Fair Labor Standards Act, and the Family and Medical Leave Act. In addition, he advises clients on employment-related matters such as personnel policies, daily human resources issues, employment contracts, severance agreements, and employee handbooks. Education and Certification: Recipient, Danforth Foundation Metropolitan Leadership Fellowship (1974-1976), B.A., magna cum laude, Saint Louis University, 1976, J.D., cum laude, Saint Louis University School of Law, 1978

Sharon Thomas


Bio: Sharon Thomas, BSN, RN, RAC-CT has been a Clinical Consultant/Educator for the MU MDS and Quality Research Team as a member of the Quality Improvement Program for Missouri’s Long-Term Care Facilities (QIPMO) since 2005. Her primary role is consultation and quality improvement training in skilled care facilities. Ms. Thomas’ LTC experience includes being the Director of Nursing for a 60 bed skilled care facility. Prior to joining the QIPMO Team, she worked in the acute care setting as a staff nurse, nursing manager, and business technology analyst for the hospital’s Information Technology Department. She was a case manager and community nurse with the Department of Mental Health, managing a caseload of persons with developmental disabilities and mental health diagnoses. She maintains that relationship with limited consulting and training. Ms. Thomas has provided training on Alzheimer’s and other dementias for the Mid-MO chapter of the Alzheimer’s Association. She is certified in Dementia Care Mapping (Basic) User from Heather Hill Institute in Chardon, OH.

Dave Walker, BSE, LNHA


Bio: Dave Walker, BSE, LNHA has over 44 years of experience in healthcare and has been a licensed Administrator for over 30 years. Since 2012 he has been working for the University of Missouri, Sinclair School of Nursing as their Long Term Care Executive Coach helping equip, motivate, and support Long Term Care Administrators and their support staff to produce better outcomes for the elders of our state. He has compiled a free Survey Readiness Manual to help Administrators and support teams have better survey results ( He assists Administrators with resources, process improvement, survey readiness, plan of correction assistance and audits. His passion is culture change and assists Homes in starting or continuing their culture change journey. Sam Plaster, serves as State Culture Change Coordinator for Missouri’s long-term care regulatory agency, the Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation. He is a member of the Section’s upper management team and provides Missouri’s long-term care surveyors with culture change training and guidance. He also ensures that culture change is considered in the Section’s decision making by serving as advisor to the Second Business and Exceptions committees and participating in the regulation review process. Sam serves as Regulatory Advisor to Missouri’s culture change coalition, MC5 (Missouri Coalition Celebrating Care Continuum Change), and Regional Representative Coordinator, supporting the 13 MC5 regional groups throughout the state. He provides culture change training and presentations to long-term care stakeholders and shares the latest culture change happenings on the Section’s culture change blog page. Sam is a graduate of Columbia College. He has worked for the State of Missouri for 26 years and has been with the Department of Health and Senior Services for the past twelve. Prior to accepting his current position in 2011, he served as the Section for Long-Term Care Regulation’s Planning and Development Manager, overseeing policy development, state regulation promulgation, surveyor training, and provider information. He has also held positions with the Bureau of Quality Assurance, overseeing investigations related to the in-home care program and the Office of Special Investigations, investigating abuse, neglect, and financial exploitation of Missouri’s elderly and disabled citizens.

Scott Wiley

Survey Compliance Unit.

Bio: Scott Wiley is a Facility Surveyor III in the Survey Compliance Unit. He has been a certified fire inspector since 2010. He has a B.S. degree from Northwest Missouri State University in Maryville, Missouri. Scott began employment with the Department of Health and Senior Services in February of 2007 in Region 5 Macon, Missouri as a facility inspector. He quickly promoted to a facility surveyor II. In November of 2007 Scott transferred to Region 6 in Jefferson City and worked on the Life Safety Code and dietary team. In March 2013 Scott transferred to Central Office Survey and Compliance Unit. Currently Scott continues to survey and completes a variety of projects ranging from obtaining death certificates for the regions to working with the Fire Marshalls office on facility compliances issues. Scott has been Life Safety Code Certified since 2007 and became fire inspector certified in 2010.

Susan Tonarely


Bio: Susan Tonarely began her undergraduate work at the University of Kentucky completing her B.S. degree in Sociology at Lincoln University in Jefferson City, Missouri. Susan completed her Masters Degree in Business Administration with an emphasis in health care at William Woods University in Jefferson City Missouri. A strong advocate for resident rights, Susan currently holds the position of Assistant MO State Long Term Care Ombudsman with the Missouri Dept of Health and Senior Services. Susan has held trainings in long term care homes on resident rights and is a strong advocate in customer service and guest relations knowing who the customer is and who the guest is in long term care. She brings her experience from past career with Walt Disney World and working in customer service industries. In addition, she has served as a volunteer speaker for the Speakers Bureau with the Mid-Missouri Alzheimer’s Association and lead person for four Alzheimer’s support groups around the Lake of the Ozarks. She currently serves as board advisory member of the Missouri Coalition Celebrating Care Continuum Change, (MC5), whose mission is: “to promote and support ongoing collaboration within the adult care continuum to create environments where the dignity and value of each individual who lives or works there is respected and celebrated.” Susan worked alongside physicians in long-term care and in private practice assisting physicians with family concerns of end of life issues and decisions as well as placement into long-term care facilities. For two years Susan has combined her passion as a professional photographer with her compassion for long term care residents by teaching “Point and Shoot” classes on photography for Older American’s Month to enthusiastic residents in nursing homes and Senior Centers across Missouri.

Kristen Edwards

Administrator Section LTC Regulations, MO DHSS

Shelly Williams

Assistant Administrator Section for LTC Regulation, MO DHSS

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