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June 02, 2026

In an era of rising venue fees and catering costs, managing an event budget can feel like a high-stakes balancing act. When costs go up, organizers are forced to make difficult decisions: what’s actually worth spending money on, and what can be scaled back?

The key is knowing what attendees truly value.

The strongest organizers know exactly how to differentiate the essential from the nice to have, and how to build enough flexibility into their budget to handle the unexpected.

We sat down for an Event Insider live panel with three budget-savvy experts to find out how they make decisions to protect their bottom line without compromising the attendee experience: 

  • Courtney Haindel: Senior Marketing Strategy Manager at FACTS
  • Melanie Turner: Manager at Emergent Method
  • Melissa Carollo: Finance & Operations Director at LAPCS

According to these experts, attendees usually care far more about the core event experience (i.e., programming and networking) than you might think—and much less about things like elaborate decor, branded swag, or themed snacks. Instead of pouring money into one-time extras, many organizers are focusing on smarter long-term spending, from evergreen signage to event technology that reduces recurring printing and staffing costs.

Whova helps organizers balance cost-efficiency and attendee ROI with tools like Kiosk Self Check-In, smart networking features, and web/mobile agendas that make schedules easy to access and update in real time—creating a convenient experience for attendees while helping you reduce staffing, printing, and other operational costs.

Read on to learn how these planners cut costs strategically, negotiate around hidden fees, and deliver memorable event experiences without breaking the bank.

1. Prioritize the “Make or Break” Experience

Not every part of your event carries the same weight with attendees. According to our panelists, one of the biggest budgeting mistakes organizers make is overspending on low-impact extras while underinvesting in the parts of the experience attendees actually came for.

For some events, that core value is the agenda content, whether that’s educational programming or professional development. For others, it’s networking opportunities, community-building, or hands-on experiences. Whatever the key is for your audience, your budget should reflect it.

While themed snacks, branded giveaways, and elaborate decor can look impressive, attendees are often far less attached to those extras than organizers assume. Courtney noted that while venue menus can seem appealing, they often cost far more than they’re worth—most attendees are perfectly satisfied with trail mix or chips as long as there’s strong programming.

To accurately assess what your attendees care about, don’t just rely on assumptions. Let the data guide you! Use post-event surveys to identify which parts of the experience attendees actually valued most. Melanie shared that her stakeholders consistently mention event content in these surveys—not T-shirts, flowers, or elaborate giveaways. That feedback is one of the best ways to identify where to focus your resources next year. 

Courtney Haindel headshot“You have to figure out what is going to make or break people feeling like they got what they paid for…for us, that’s always going to be programming and sessions. At the end of the day, that’s what they come for.”

-Courtney Haindel

Melanie Turner headshot“Scale back on some of those lower impact items—decor is very pretty, but it’s probably not going to be mentioned in your survey that you had beautiful flowers in the middle of all the tables.”

-Melanie Turner

 

2. Make Strategic Cuts, Not Blanket Ones

Once you identify the parts of your event that attendees value most, the next step is structuring your budget around those priorities. Start with your biggest expenses, and assess what can realistically be reduced.

One major focus area is controlling expenses that can escalate quickly as attendance grows: catering and banquet costs. For some organizers, putting a cap on attendance or enforcing a stricter cancellation policy can help prevent your budget from spiraling unexpectedly.

Organizers may also need to make practical decisions around staffing, travel, or venue selection. While destination locations and larger support teams can certainly enhance an event, they may not always deliver enough attendee impact to justify the added cost.

Long-term planning can also help reduce financial pressure over time. Melissa explained that her team’s conference is very “rinse and repeat,” so they opt for multi-year contracts with venues, vendors, and event technology providers. This locked-in pricing can provide valuable stability as costs continue to rise.

At the same time, organizers should look for opportunities to offset expenses through revenue streams like additional sponsorship levels and a la carte opportunities. You can also offer early bird discounts and group tickets to incentivize attendance while making registration numbers easier to predict.

Melissa Carollo“The most variable cost in your conference is your banquet cost, because it’s on a per person basis…the banquet costs are what get you in trouble if you don’t put that cap on [attendance].

Melissa Carollo

 

3. Prepare for the Costs Nobody Warns You About

One of the biggest budgeting challenges is that the initial quote is rarely the final number. Many published event costs don’t account for add-ons, so they often skyrocket when these “hidden fees” start appearing.

Venue and hotel pricing is a common culprit. Published numbers may look manageable at first glance, but once service charges, sales tax, staffing fees, security requirements, gratuities, and A/V support are added in, the total bill increases dramatically.

Unexpected onsite needs can also add up quickly. You might suddenly need additional printing, A/V troubleshooting, or extended staffing hours. Melanie shared that one of their welcome receptions drew record attendance, so they brought in more food and kept the DJ and photographer for longer than expected. While the additional expense was worth it because attendees clearly valued the experience, it reinforced the importance of building a contingency fund into the budget from the start.

These “surprises” are part of event planning reality. The key is building flexibility into your budget to account for them early instead of treating each extra cost as a rare exception.

Courtney Haindel headshot“It happens every single year, but every single year it still shocks us…what a venue or hotel will publish looks great, and then when you actually get the bill…you have to increase [your initial budget based on what’s published] by a third.

 

“I just have a bill line item that says ‘random emergencies.’ My finance committee will always ask me what that’s gonna be—I’m like ‘I don’t know this year. You’ll find out afterwards!’ But we need to have that line item in there just in case.

-Courtney Haindel

4. Negotiate More Than You Think You Can

Many organizers don’t realize how much event pricing is actually negotiable. 

While event teams often build close working relationships with venues staff, it’s important to remember that these facilities are still businesses—nearly every service and adjustment comes with a price tag. And you don’t necessarily have to accept the first number they give you.

In many cases, venues are willing to reduce or remove certain fees—or offer upgrades—if you ask, especially if your event is bringing in significant food and beverage revenue.

It’s also critical to carefully review your contract details. You can even bring in a third-party consultant to help with negotiations. While it may seem like an extra expense upfront, a professional will review contracts with a fine-tooth comb, advocate on your behalf, and identify costly terms or hidden fees organizers might otherwise miss.

One detail to watch out for: some venues oversell timeslots and build in turnover periods between events that eat into your setup window. Unless the timeline is negotiated upfront, they may restrict setup access or ask you to pay more.

Melanie Turner headshotI believe in the power of asking. We definitely ask venues and vendors what can be discounted, what fees can be removed…A lot of times places will remove the venue rental fee if you do a certain amount of food and beverage. We’ll negotiate some upgrades for A/V and WiFi, things of that sort. Just asking has paid off for us.”

-Melanie Turner

5. Reusable and Digital Resources = Long-Term Savings

One of the easiest ways to reduce recurring event costs is to stop rebuilding the same materials from scratch every year.

Melanie recommends leveraging “evergreen” materials that can be reused across multiple conferences instead of reprinted or repurchased each time. Welcome signage without dates, branded foam boards, reusable decor, and centerpieces can save you from a surprising amount of repeat spending over the long term.

Event technology can offer similar cost-efficiency. Digital agendas and mobile event apps reduce the need for printed program guides while making schedules easier to update and access in real time. Tools like Whova help centralize agenda management, attendee communication, and networking in one place, reducing printing expenses and other operational overhead.

Melissa Carollo“We about five years ago made a one-time investment in some lovely centerpieces, that we then at the end of the day pack up and reuse every year. We have basically the same people that come to our conference every year—no one has ever said ‘those are the same centerpieces from last year,’ but it saves us a lot of money.”

-Melissa Carollo

In Conclusion: Cut Costs Where It Counts

Rising event costs are forcing organizers to make tougher budgeting decisions than ever before, but thoughtful saving doesn’t have to diminish the value attendees walk away with. Focus on understanding which investments actually improve the event experience (like programming and networking), which expenses quietly drain your budget (like over-the-top decor), and which recurring costs can be turned into one-time investments (like evergreen signage).

From negotiating proactively to using attendee feedback to guide spending decisions, organizers can create events that feel high-value without letting costs spiral out of control.

For more expert planning tips, watch the rest of the Event Insider topics on Whova’s YouTube channel.

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